This is not an error I've ever encountered. It's only happening to one user.
They were somehow autobanned when their ipad automatically refreshed the pound page after they pounded a pet. Anyways, I went through the ACP and changed their usergroup from "banned" to "registered." For some reason that didn't work. Yet, in the database their usergroup is listed as "3," which is registered. So it turned out that in the user_status table they were still listed for "no" under everything, so they were still effectively banned.
Is there a way to fix it so that when I unban a user it resets all of the options under user_stats to "yes"?
They were somehow autobanned when their ipad automatically refreshed the pound page after they pounded a pet. Anyways, I went through the ACP and changed their usergroup from "banned" to "registered." For some reason that didn't work. Yet, in the database their usergroup is listed as "3," which is registered. So it turned out that in the user_status table they were still listed for "no" under everything, so they were still effectively banned.
Is there a way to fix it so that when I unban a user it resets all of the options under user_stats to "yes"?