Install(?) error: Unable to access site after install

[Catfish]

Hello! I'm hoping someone can help me. I've installed the Mysidia script tonight and everything seemed to go swimmingly. However, I receive an error when I attempt to log into the system to complete the process and access the admin page.

The only thing I can think of is that something went screwy because I installed into a subdirectory (since it's just a temp home for the time being).

You can visit the site here: http://battledoll.com/project/index.php

I would be grateful for any advice. Thank you!

Cat

 

[Abronsyth]

Well, depending on what script version you're using, you shouldn't have or need the ".php" after "index" in the URL. This should be true with the latest version, so that could /possibly/ be part of the problem (maybe). Otherwise, you may want to post exactly what error you're getting when trying to complete the process.

 

[Tequila]

Could you post your inc/config.php file? Please make sure to mask out any passwords though. ;3

 

[Hall of Famer]

Yeah if you are using Mys v1.3.3 the site url should not contain anything like .php. Anyway its common to make mistakes in your site domain and scriptpath if you do not install the script at your root directory. Post your config.php with password censored is the best way to help you here.

 

[Catfish]

Sorry for the delay in responding. Here is the requested info! Thank you~!

<?php
//Mysidia Adoptables Site Configuration File

define('DBHOST', 'localhost');             //DB Hostname
define('DBUSER', 'battledo_adopter');             //DB Username
define('DBPASS', '**************');             //DB Password
define('DBNAME', 'battledo_adopt');             //Your database name
define('DOMAIN', 'battledoll.com');             //Your domain name (No http, www or . )
define('SCRIPTPATH', '/project');     //The folder you installed this script in
define('PREFIX', 'adopts_');
?>

 

[Tequila]

Strange, I don't see anything wrong with that config.php file... Check your phpMyAdmin to see if the host address is correct (it's rare to not use localhost, but it does happen).

 

[Hall of Famer]

Indeed, does not seem to me that anything is wrong, are you sure you did not modify any part of the script?

 

[Catfish]

Hi again! Back to being able to squeeze more time into this project.

I removed the install in the sub-directory and installed it at top level. The install went along without error and actually got the site to respond but now I get a server error. To my untutored eye the dB stuff appears to match up correctly but, obviously, something's gone wonky.

Here's the config.php info again. In the meantime I'm going to dig into old topics and see if there is an existing answer. Thank you~!

<?php
//Mysidia Adoptables Site Configuration File

define('DBHOST', 'localhost');             //DB Hostname
define('DBUSER', 'battledo_adopter');             //DB Username
define('DBPASS', '**********');             //DB Password
define('DBNAME', 'battledo_adopt');             //Your database name
define('DOMAIN', 'battledoll.com');             //Your domain name (No http, www or . )
define('SCRIPTPATH', '');     //The folder you installed this script in
define('PREFIX', 'adopts_');
?>

Here's the info from phpMyAdmin - it looks like it uses localhost...?

 

[Hall of Famer]

umm a server error? Thats strange, may or may not be related to the script itself. Can you post what the server error says?

 

[Catfish]

It's a generic 500 error with no other information given. At this point I'm going to take a guess that there is something funky going on with how this particular host (JustHost) has things set up and I'm not clever (or currently able to spend time focusing close enough) to determine exactly what.

In the meantime I may try to get it up and running on one of the recommended free hosts just to get an idea of how it works.

Thanks for being responsive to my plight!

 

[Hall of Famer]

Well 500 server error is indeed painful to debug, the difficulty is that there is no way to know whether its the server or the script that is causing the error. Try installing something else like a MyBB forum and see if you still get 500 error?