Weird pet profile glitchiness

[tahbikat]

One of my members told me pet profiles were behaving weird for them. At first the adopt images were really big, then I removed a CSS class name and it fixed it, but now it's doing this: http://prnt.sc/a8gfp6

After the member showed me that, when I clicked on a creature, it did the same thing to me but went back to normal once I refreshed and hasn't done it since. Whenever my member refreshes it doesn't work for them and still displays all wonky. Why would it be doing this? We're both using the same browser.

They're supposed to look like this (minus all the purple lol): http://i.imgur.com/WQ1z5lZ.png

 

[Kyttias]

There are three kinds of refreshes, unfortunately. Just pressing refresh (f5), a HARD refresh (ctrl f5), and a full cache clear (browser settings somewhere). Typically the first kind will not be enough for changes to rollover, but the second kind will be. Other changes will require a full cache clear... and this is dumb, I know, but it happens even on big sites and they have to ask people to clear their cache. Like, it doesn't seem like it'd make a difference, but it does.

This is what I see:

You can actually force browsers to never cache your site, but using a cache has it's benefits - load time, primarily.

 

[tahbikat]

Awesome, that solved it! Thanks so much! <3 I'm gonna post an alert on my forums so others who run into this issue can get it quickly fixed.

Definitely explains it. I changed the name of a css class so maybe that's why.